**UPDATE** from the Department of Work and Pensions (DWP) below:
People making new claims for UC will no longer need to call the Department as part of the process.Instead, a bolstered frontline team will proactively call claimants if they need to check any of the information provided as part of the claim, as well as messaging them on their online journal to confirm details.
The move is designed to take some of the worry and frustration out of submitting a claim, while speeding it up by putting an end to long call wait times.
To read their full article click here: https://www.gov.uk/government/news/don-t-call-us-we-ll-call-you
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