Some callers are experiencing an 'engaged tone' when calling our 0800 number.
This is an intermittent service issue which is being investigated, if you are unable to get in touch with us, please try again and you should eventually get through.
Alternatively you can contact us through our online portal or through housing@cbh.org
If you haven't signed up to the CBH portal yet, it's really easy to do and won't take up too much of your time - all you need is your tenancy number (this can be found on your rent statement), your email address and date of birth. If you've just signed up or are already a registered user, you could win a £25 voucher if you use the portal anytime up to the end of June.
We apologise for any inconvenience this may cause and will issue and update as soon as the problem is fixed.
This is an intermittent service issue which is being investigated, if you are unable to get in touch with us, please try again and you should eventually get through.
Alternatively you can contact us through our online portal or through housing@cbh.org
If you haven't signed up to the CBH portal yet, it's really easy to do and won't take up too much of your time - all you need is your tenancy number (this can be found on your rent statement), your email address and date of birth. If you've just signed up or are already a registered user, you could win a £25 voucher if you use the portal anytime up to the end of June.
We apologise for any inconvenience this may cause and will issue and update as soon as the problem is fixed.
Contact the press office on communications@cheltenham.gov.uk | 0800 408 0000