As your landlord, it is our responsibility to keep a record of the main building elements inside and outside your home, such as the kitchen, bathroom, wiring, heating, roof covering, windows etc. This is necessary to ensure we can accurately plan for when the building elements will need renewing in the future, and to also identify opportunities for improvement.
Specialist consultant, Rand Associates, who has significant experience and expertise in this field, has been appointed to undertake surveys to review and update our records on these elements.
Each survey should take no longer than an hour and it will not be necessary for carpets to be lifted or furniture moved, and please be assured they will not be recording how you are maintaining your home.
A rolling programme of surveys will commence in July and is planned to be complete by April 2025. Rand Associates will be in touch during the coming year to inform you of when they will be in your neighbourhood, at which point you are encouraged to arrange an appointment for them to visit.
Due to the important nature of the survey, it is not optional unless exceptional circumstances apply.
If you’d like more information or you have any questions, please contact either:
Rand Associates’ Liaison Team:
Tel: 0800 035 3051
e-mail: surveys@rand-associated.co.uk
CBH Contact Centre:
Tel: 0800 408 0000
e-mail: mark.campbell@cbh.org
Thank you in advance for your assistance.
Contact the press office on communications@cheltenham.gov.uk | 0800 408 0000