#ICYMI – our new system is LIVE!

Recently we told you all about the launch of our brand new computer systems at CBH.

These new improvements were all part of an 18 month project to replace the systems, that enable us to manage your home and tenancy, with more up to date technology.

The new systems are helping us to be more efficient and responsive to your needs and so far, offer the following new features:

• Real time access to your details and information about any queries you've raised
• Improved access to information across the business making it easier to respond to your queries

Now that the new technology is in place, we're currently running tests on our online portal to make sure that it all works with the new system. Providing everything goes to plan, we're looking to launch the new online portal in mid September, so that you can access your rent account and book your repairs 24/7. We will keep you updated on our website and social media pages when it goes live - so keep your eyes peeled.

In the meantime if you have any further questions about this please contact our Customer Services Team on 0800 408 0000

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Contact the press office on communications@cheltenham.gov.uk | 0800 408 0000